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Serendipity Institute for Black Arts and Heritage
Administration Assistant
Location: Leicester
Salary: £21,759 (gross per annum)
Deadline: 12 April 2024
Interview Date: 18 April 2024
Serendipity is looking to recruit an Administration Assistant. The Administration Assistant occupies a vital role within the team. They will support the day-to-day administration across all the company’s work; from sorting and sending mail, to setting up meetings, and answering the phone. The Administration Assistant will be someone who enjoys being organised, working as part of a small but busy team and can balance a varied workload.

Under the guidance of the Project Manager, the Administration Assistant will support the day-to-day administration of Serendipity including:

  • Answering the phone, taking messages and receiving enquiries
  • Staffing the reception desk and front of house
  • Managing Dialogue Box - promoting meeting room hire and all other bookings
  • Setting up for meetings and scheduling meetings
  • Collecting, sorting and sending post, using a franking machine
  • Answering the door, and taking deliveries
  • Managing box office and shop
  • Keeping an inventory of stock and supplies
  • Printing and collating documents
  • Database Management on audience finder, supporting Marketing
  • Supporting social media campaigns across the organisation
  • Supporting with Membership Scheme
  • Updating the Serendipity website
  • Documentation of events, including photography, data collection, questionnaires and feedback
  • Supporting with archiving and maintaining the archive of Serendipity’s projects
  • Supporting events and meetings, including preparing resources
  • Research that underpins creative, educational and heritage projects.
How to Apply

Please send your C.V. and cover letter to Pawlet Brookes,

Alternatively, if you wish to post your application our address is: Pawlet Brookes, Serendipity Institute for Black Arts and Heritage, 21 Bowling Green Street, Leicester LE1 6AS.

For further information please visit the website - link below.