In this role you will be the first point of contact for students and parents / guardians and proactively support them throughout their time with the Royal Academy of Dance. You will contribute ideas for high quality, innovative Dance School classes and events to ensure maximum numbers and income.
This is an excellent opportunity for someone with solid experience of working in an administrative role gained in an office environment.
You should be committed and enthusiastic with A Level standard education or equivalent and have GCSE English and Maths. You will have excellent oral and written communication skills in English, including a good working knowledge of Microsoft Office (Word, Excel and Power Point) and a good use of the internet and email.
You will need to be able to provide excellent customer service and be willing to work on a wide range of tasks demonstrating accuracy and attention to detail in this busy role. An ability to work within a team and use your initiative when necessary is essential.
Previous experience of working with children and young people in a responsible capacity as well as having a First Aid training and/or qualification would be helpful. Some experience of working with budgets, knowledge of Health and Safety practices and procedures, as well as an understanding of Safeguarding and Data Protection related issues would be advantageous.
We are passionate about providing a positive workplace culture. While time in our accessible London (Wandsworth / Battersea) office will be required, we operate a hybrid model of in-person and remote working. Staff discounts on dance and fitness classes and wellbeing resources, plus events and volunteering opportunities enhance the RAD experience, as well as a range of lunchtime activities including book club, dance, Pilates and a craft club.
We also offer 25 days paid holiday (pro rata) plus bank holidays and a birthday day off, contributory pension scheme, access to the Perkbox discounts platform – including an Employee Assistance Programme, WeCare scheme, Bupa cash plan, life assurance, season ticket loan and cycle to work scheme.
Due to the nature of the RAD’s work, the successful candidate will be required to have an Enhanced Disclosure from the Disclosure and Barring Service. Applications which do not include a full employment history and reference details will not be taken forward to the shortlisting stage.