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Understanding organisations
These resources can help you gain a better understanding of how to communicate effectively with people in organisations.
On-line resources

Organisational cultures, Wikipedia -
http://en.wikipedia.org/wiki/Organizational_culture

Publications
  • Understanding organizations, Handy.C, Penguin, 1993
  • Understanding organisational context, Capon.C, Prentice Hall - http://www.pearsoned.co.uk/bookshop/detail.asp?item=100000000017691