Using the Digital Identity application route - FAQ’S
1. What is the ‘Digital Identity (Digital ID) route’ when applying for a DBS check?
It is the quickest and most secure way to verify your identity, without the need to provide original documents or certified copies of your documents sent through the post, to support your application. The process is done by creating your Digital Identity via a downloadable smartphone app and sharing it with us via a QR code at the end of the DBS application form online
2. Is Digital ID a safe technology?
The technology used has been certified to meet the most stringent security standards under government legislation, such as ISO/IEC 27001 - an international standard on how to manage private data and information
3. How does Digital ID work? Please click here for the applicant support information page from our DBS online platform provider
4. Who can use the Digital ID route?
Any UK national with either:
An ePassport (with embedded chip) OR A valid passport (without chip) and UK driving licence. That’s it, just one document, or two, if you do not hold an ePassport, which is the one with the chip, issued since approx. 2010
Note: Non-UK nationals are not able to use the Digital ID route because a document to show the Right to Work in the UK is required alongside two further valid documents. Non-UK applicants (including EU/EEA) must follow the manual identity checking route by sending in a valid seletion of 3 documents to People Dancing. We will then arrange a short Zoom call to verify yourself as the holder of the documents
5. What do I need in order to use the EasyID or YOTI app to verify my identity digitally?
You will need a smartphone and a desktop computer or laptop or tablet, so that you can use your phone to scan the QR code at section 6 - the last page of the online DBS application form - which enables you to share your information with us
6. Is there an alternative to using the Digital ID route?
If you are unable to use Digital ID or do not want to use it, you must complete the online DBS application form up to section 6 and then follow the manual identity checking route by sending in a valid selection of 3
documents to People Dancing. We will then arrange a short Zoom call to
verify yourself as the holder of the documents
UK applicants: find a full list of DBS valid documents here to choose a combination of 3 documents
Non UK applicants: find a full list of DBS valid documents here to choose a combination of 3 documents.